• IT Teams

    IT at the speed of cloud

  • Everything your IT team needs to deliver better service, resolve issues faster, and build trust with your organization

    Make service management easy and responsive

    JIRA Service Desk + Confluence

     

    Take a modern, flexible approach to ITSM with an ITIL-certified service desk that's easy to use. Integrate JIRA Service Desk with Confluence and create a self-service knowledge base to deflect tickets and save time.

    "For a global team that’s doing help desk ticketing, or pretty much anything in IT, JIRA Service Desk really helps us to be efficient and effective as a team." — Alex Stillings, Manager of IT Support Services

    Build trust with real-time incident communication

    StatusPage

    Communicate downtime, incidents, and scheduled maintenance with StatusPage. Never reply to a "what's the status?" email again so your IT team can stay focused on the fix.

    During outages, we used to get bombarded with teammates asking "Is the site down?" Today, the first thing the Incident Commander does is update our StatusPage. No more questions."
    — Douglas Jarquin, Technology Operations Manager

    Swarm and resolve high priority issues, faster

    HipChat

    Group chat helps you rally the right team of experts to resolve incidents faster. No more switching between apps with seamless integration to your software and IT systems.

  • Roames

    Bamboo, Bitbucket, and JIRA Software are fully integrated and give us full traceability from the time a feature request is made all the way to deployment. — SCOTT CARPENTER, work program manager, Fugro Roames