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In this course, attendees learn how JIRA is organized and gain hands-on experience working with the JIRA application by performing the most common tasks. Attendees work through real-life scenarios using a preconfigured instance of JIRA. By logging in to JIRA as users with various job roles and JIRA roles, attendees gain an understanding of who typically performs which tasks and why. After attending this course, attendees will learn the basics of managing and tracking team issues and projects. They will return to their jobs with increased confidence and a better command of often-used JIRA features.

This course is designed for novice or new JIRA users, product managers, project administrators, JIRA application admins, and system admins. JIRA experience or issue tracking systems is not required. This class is a prerequisite for all other JIRA courses.

After attending this course, attendees should be able to:

• Create a JIRA issue and progress it through the workflow
• Monitor the issue status as it flows through the workflow using search
• Describe how issues are categorized in JIRA
• Save a search to simplify status requests
• Modify existing issues, changing priority and assignees
• Update multiple issues in one operation to align with changing business requirements
• Use versions to coordinate a product release
• Communicate progress of project tasks using the JIRA dashboard. 

1. What is JIRA?
2. JIRA roles
3. Navigating JIRA
4. Issues Hierarchy
5. Managing Issues
6. Workflow Concepts
7. Version management

This course teaches the basics of using JIRA Software to facilitate and manage agile software development projects. It covers the main tasks performed by the product owner, the scrum master, and the development team. Topics include an overview of the Agile Scrum development process, as well as a solid introduction to creating and configuring a Scrum board, managing the backlog, planning and creating a sprint, and running the active sprint. It also provides an overview of the reporting capabilities of JIRA Software.

Agile developers, agile coaches, scrum masters, team leads, project managers, product owners. Anyone who uses JIRA Software to manage Agile development

• JIRA Essentials or equivalent experience using JIRA
• You should have a basic understanding of JIRA Software, including creating and transitioning issues, creating and editing basic JQL queries
• You should have a practical knowledge of the Agile process and Scrum

• Scrum in JIRA Software
• Objective: Describe the Scrum software development process and how it's implemented in JIRA Software
• Creating an Agile Board
• Objective: Create an Agile Scrum board and perform general configuration of the board.
• Managing the Backlog
• Objective: Groom the backlog and plan the sprint.
• Objective: Prioritize issues and group them into epics and versions.
• Objective: Estimate stories and create a sprint backlog.
• Active Sprints
• Objective: Configure the board to add columns, swimlanes, and quick filters.
• Objective: Map statuses to columns, transition stories across the board to "Done".
• Reports
• Objective: Identify and use appropriately the 3 most common reports for Scrum development.